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PAYMENT BEING DECLINED

At the checkout and your payment just won't be accepted?

 

First Step

Check that all your Credit Card or Paypal account details you have entered are correct.

 

Do you have enough funds?

Occasionally a Credit card will fail to make payment if there are insufficient funds.

If this is the case, try another card. 

If you are purchasing in a currency that is not your local currency, please also ensure you have enough funds in your account at the value of the conversion

 

International to Australia?

If you are an international customer of Australia, please make sure your bank will allow you to make an international transaction.

Sometimes their security is way good, and they stop the transaction from occurring because they want to keep your account safe.

 

If all the above seems right and its not working?

But the best option here is one of the following:

- Wait 20 minutes before trying to pay via credit card again.
or
- You can check out with your credit card through PayPal (even if you don't have an account)

 

 

Still not working?

Start a Live Chat with us if we are online

Or you can email us at info@zanerobe.com

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