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DHL EXPRESS - SERVICE INFORMATION

All of our Online orders shipped with DHL Express are sent under "Authority to Leave".

 

What AUTHORITY TO LEAVE Means

Simply it means that if the DHL Driver attempts to deliver your item and you aren't there, and they deem the location safe, they will deliver the parcel without a signature

 

 

What DHL have Offered Us and You

DHL will now supply you with a text message and email on the day your order is due to be delivered.

This will allow you make a choice of 6 options for the delivery of your parcel if you won't be there to sign for it eg. Changing Delivery Address and Delivery on an Alternative day

 

All of these changes are tracked on your DHL tracking number so everyone knows what has gone on.

 

 

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