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AMEND OR CANCEL YOUR ORDER

BEFORE PAYMENT

You can amend your order in the MY CART section of the website before processing payment for your order.

 

AFTER PAYMENT

It can be difficult to process all requests for order amendments post-payment, but our team can usually facilitate the following updating requests:

- shipping address

- contact details

- removing items

 

If you need to swap or amend sizes of products in an order you have already paid for, our team may not able to process this. Please ensure you check your order throughly before confirming your payment to ensure accuracy of your order.

 

To make this amendments, please email info@zanerobe.com within 2 hours of placing your order. Any requests received outside of the 2 hour window may not be processed in time before your order is released for shipment.

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